Service renewal may be cancelled not earlier than 60 days before the service expiry. If you wish to cancel a service, you need to take the following actions in the "Manage your account" panel:

If you wish to suspend the service with the renewal option retained, please log in to the "Manage your account" panel to take the following actions:

If you wish to cancel a service, you need to take the following actions in the "Manage your account" panel:

Please, keep it in mind that no refund is made, if the service is disabled. If the service is still valid, it can be enabled.

Yes. You need to take the following actions in the "Manage your account" panel:

A definite set of records is automatically introduced into the zone file, provided that Primary-Auto service was ordered. This kind of service is necessary to provide the Web-forwarding functioning (at this moment no orders for this service are accepted).

The Primary-Standard service allows the user to introduce any records in the zone file on his own, without limiting their to domains.

You should order and pay for the Primary-Standard service. The Primary-Auto service is automatically disabled. Meanwhile, all the records, previously contained in the Primary-Auto zone will automatically be transferred to the new zone, in other words, if you received Secondary, Web-forwarding or Mail-forwarding too, they are supposed to remain functional.

Please, keep in mind, no refund will be made, if Primary is disabled.

You have to increase the serial number (the number of the file zone version) or make sure that Secondary obtains the zone from Primary, but not from some other server.

You should:

Then proceed to the "Manage your account" panel to:

All you have to do is just order and pay for Primary-Auto service. When Primary-Auto is provided, Primary-Standard is automatically switched "OFF". Please, keep in mind, that all the records, which were introduced by you in the zone while Primary-Standard was being provided, will be removed and only the necessary records will be automatically introduced. I mean the records which are necessary to make your services such as: domain registration, Secondary, Web-forwarding, Mail-forwarding function.

We warn you that in case the service is switched "OFF" repayment is not made.

Yes, it is possible.

Yes, as part of Secondary service the zone can be obtained by the queries from IP addresses that may be configured independently by the owner in the service parameters.

To assign the list of IP addresses of hosts and/or networks authorized to have the zone from Secondary DNS servers, it will be required to:

• Log in to "Manage your account" panel;
• Select "Services — Review and update data";
• Find the desired service (Secondary for the respective domain);
• In column "Parameters" click on "Modify";
• Specify the list of IP addresses, authorized to download the zone from the Secondary DNS servers;
• Save changes.