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Domain Names
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Domains Registration Schedule in РФ TLD1. Definitions Domain is an area of the Internet hierarchical name space, which is denoted by a unique domain name, served by a set of Domain Name Servers (DNS), and administered autonomously by a Registrant. Each registered domain name is assigned to a single Registrant. Cyrillic Domain Name (domain name) is a string of characters, registered for network addressing, where the domain name system is used (DNS). Cyrillic domain may contain letters of the Cyrillic alphabet, numbers from zero (0) to nine (9) and a hyphen (-). Domain Name Presentation is Domain name containing Latin letters, numbers and hyphens. Presentation is a result of conversion of the Cyrillic domain by PUNYCODE (given in technical standards RFC-3490, 3491, 3492). Registry is the central database of the РФ domain, which contains information on the registered presentations of Cyrillic domain names, their Registrants and other required information. Registrar is a legal entity that provides services of domain name registration and ensures delivery of the necessary information to the Registry. Registrar's (the Contractor's) Registry is the database of second-level domain names, which contains information on the registered presentations of Cyrillic domain names, their Registrants and domain name owners. The Contractor - Joint Stock Company "RU-CENTER". Customer - a person or a legal entity, which applied to the Contractor for domain name registration or ownership. Domain Name Registration means entry of the information about a domain name and its Registrant on the Registry by a Registrar following an Applicant's Application. A domain name is considered registered from the moment the information is entered on the Registry. The registration term, during which the information on a domain name is stored on the Registry, is one year. The domain name registration renewal can be repeatedly for another year. Registrant (domain name owner) is the person in whose name the domain is registered. The Registrant defines the rules and procedure of the domain name usage, is liable for selecting the domain name and for possible infringement of the rights of any third party in connection with the selection and use of the domain name, and is liable for the costs of such violations. Domain Name Administration means definition, by the Registrant, of the rules and procedure the domain name usage, management and technical support of the domain operation. Domain Owner is a person to whom the Registrant has transferred all rights and obligations on domain name administration, except for the right to cancel the domain name registration and the right to transfer the domain name to a third party. In this case the domain is administered by the Contractor for the whole ownership term. Information on the domain name owner is entered into the Registrar's (Contractor's) Registry. After one year from the date of the domain name registration the domain name owner shall automatically acquire the Registrant status and the respective entry shall be made in the Registry and the Registrar's (Contractor's) Registry. The domain name owner has no right to alienate the domain until he gets the Registrant status. The domain owner shall be liable for potential infringement of rights of third parties in relation to the domain name selection and usage, and bear the risk of loss due to such violations. Domain Ownership is entry of information about domain name, its Registrant and Owner by the Contractor into Registrar's Registry based on a Customer's request. A domain name will be deemed transferred to the Domain Owner from the moment of data entry into Registrar's Registry. Domain ownership validity term during which domain records are stored in the Registry amounts to one year. The domain ownership service is delivered for RF non-residents only. Registration Cancellation (Domain Name Release) is removal of the information on a domain name and its Registrant from the Registry. Cancellation of the ownership rights to the domain is removal of the information on a domain name and its owner from the Registrar's (the Contractor) Registry. Cancellation of the ownership rights to the domain shall be effected by the Contractor upon expiry of the period specified in i.3.3.1. of the Schedule unless it is renewed by the Domain owner within 30 (thirty) days from the validity expiry date, as well as in the other cases envisaged by this Schedule. Domain Delegation is placement and storage of the information about a domain name and its domain name servers (DNS servers) on the root DNS servers of the РФ domain, which enables the operation of the domain on the Internet. The delegation of a domain is only possible during the registration term of the domain. Application (Order) is a request of anApplicant to the Contractor which is made on a form given by the Contractor and contains the information required for the registration (registration renewal) of a domain name or modification of the previously submitted data. Personal Account of a Customer's Agreement is a record of the Customer's payments to the Contractor as a Registrar, as well as the Customer's expenses for services provided by the Contractor. Any payment made by a Customer is added to the Personal account of their Agreement after the money has been credited to the Contractor's bank account and the Contractor has received from the bank a document identifying the payment. Once the service (or service renewal) has been delivered to the Customer the funds will be debited from the Personal Account of his Agreement under the procedure envisaged by the appropriate Schedule. Funds Allocation (on Customer's Personal Account) - reservation of a sum of money on the Customer's personal account for its further withdrawal for service delivery or renewal. The funds allocated for service delivery or renewal may not be used for other services payment. Electronic Payment System (E-payment System) is a system represented by software and hardware infrastructure, to settle financial transactions between the Customer and the Contractor via Internet. Terms and Conditions - Terms and Ņonditions for Domains Registration in РФ TLD, approved by the Coordination Center for TLD RU and published on its official web site http://www.cctld.ru/en/docs/. 2.1. The Contractor provides domain name registration services based on Accreditation Agreement No-11 dated November 10, 2009, between the Contractor and Autonomous Nonprofit Organization "Coordination Center for TLD RU" (CC for TLD RU). In this case the latter may engage third parties, bearing sole responsibility for their actions. 2.2. The Contractor provides services to a Customer that has been registered on the Contractor's database. The Customer is responsible for selecting and registering individual administrative and technical passwords during the registration on the database, for securing their confidentiality, and for all actions that involve using the passwords. 2.3. A Customer agrees that any information the Customer provides by filling in applications and other documents, including those in an electronic form, under sections of these documents marked as "open", will be placed by the Contractor on the search engines and will be open to the general public. A list of the information that is bound to be published and published with the Customer's consent may be viewed on the Contractor's web server at http://www.nic.ru/. 2.4. The Customer and the Contractor acknowledge the legal effect of notifications and messages, sent by the Contractor to the Customer's e-mail addresses, specified by the Customer in the Service Agreement and other documents. Such notifications and messages are equal to messages and notifications in writing, sent by the Contractor to Customer's mail addresses. The Customer and the Contractor, in case of any disagreements concerning the facts of sending and receiving messages, the time of sending, contents of the messages, agreed to consider evidences of the Contractor's archive service binding and definitive for settlement of disputes between indicated parties. 2.5. An Order for a service of domain name registration in the РФ domain confirms that the Customer of a domain agrees with the Terms and Conditions and the procedure of their modification. The document is available on the Contractor's web server at http://www.nic.ru/dns/domain/rf.html (in Russian). An Order for a service indicates also that the Customer agrees to pay for the service at the price effective on the date the processing of the Order begins. 2.6. A service of domain name registration is deemed provided from the moment the information on the domain and its Registrant is entered on the Registry. 2.7. The domain name ownership service will be deemed delivered from the moment the information on the domain name and its Owner is entered into the Registrar's Registry. 2.8. A service of renewing the registration of a domain in the РФ domain is deemed provided from the moment the information on the renewal is entered on the Registry. The domain registration is renewed on 1 (one) year from the earlier set registration expiry date. 2.9. The Contractor shall inform the Customer on the fact of service delivery by an e-mail sent to the Customer address. If the motivated Customer's objections set forth in simple language in writing and sent by mail service failed to reach the Contractor's address within 15 (fifteen) calendar days from the date of the abovementioned Contractor's e-mail, the service delivered to the Customer by the Contractor is considered to be accepted by the Customer. 2.10. The form of any official letter is set by the Contractor and is available on its web-server http://ww.nic.ru/. The letters should be sent to the following address: Regional Network Information Center, for the attention of the director 2.11. A Customer shall follow requirements of Terms of Use which are available on the Contractor's web server http://www.nic.ru/about/en/servpol.html. The Customer agrees that he could be affected by consequences of actions applied by the Contractor for prevention of the adverse effects of third party activity impairing the operation of the Contractor Service system. In its actions the Contractor follows provisions of Terms of Use and guarantees the minimization of such adverse effects to the Customer. 2.12. The Contractor will be solely liable for the actions related to or arising out of domain registration procedure. Under no circumstances shall the Contractor be liable to the Customer for any domain name malfunctions hereunder due to any events or actions beyond the Contractor's reasonable competence and control, including, but not limited to poor quality of Internet connection. 2.13. Under no circumstances shall the Contractor be liable for probable violations of third parties' rights related to the selection of the domain name, neither shall it bear the risks of damages associated with such violations. 3.1. Registration Terms 3.1.1. The Contractor registers a domain name upon receipt from the Customer an Order which is ready to be processed in accordance with paragraph 4.3 of this Schedule. 3.1.2. A domain name cannot be registered in any of the following cases: 3.1.2.1. The domain name has already been registered. 3.1.2.2. The domain name does not meet any of the following requirements: a) a Cyrillic domain name ends in .РФ characters; 3.1.2.3. Subject to the section 3.4.3 and 4.1.4 hereof. 3.1.2.4. The Customer fails to meet the Terms and Conditions. 3.1.2.5. Cyrillic domain name is referred to registered domain names, which, together with the registration and administration rules are subject to approval by the "Coordination Center for TLD RU". 3.2. Delegation Terms 3.2.1. A domain may only be delegated with the DNS servers list specified by the Customer after receiving positive results of a validity check on the domain name servers (primary and secondary DNS servers) that, as specified by the Customer, hold the configuration files of the domain. The DNS servers specified by the Customer must have reliable connection to the Internet. A "reliable connection" implies that the total time for which the server is not connected to the Internet does not exceed two hours a day. These servers must be maintained in conformity with the requirements of the international standards RFC-1032, RFC-1033, RFC-1034, RFC-1035 and RFC-1591. If positive results of the validity check on the domain name servers are not received within 4 (four) days, the check is ceased. The DNS servers test procedure can be initiated again by the Customer using the Contractor's web interface. 3.2.2. The information on domain name servers must correspond to the current state of the network. 3.2.3. In the case of any breach of the provisions in the sections 3.2.1 and 3.2.2 of this Schedule, the Contractor may suspend the delegation of a domain at any time during the registration term. The delegation can only be resumed after the breach is corrected. 3.2.4. Delegation of a domain may be suspended and (or) canceled, and resumed on the basis of the Terms and Conditions. Registrants are entitled to send to the Contractor the requests for suspension or redemption of domain delegation at their own discretion, except if delegation was suspended by the Contractor's initiative. 3.3. Domain Name Ownership Terms 3.3.1. The Customer is entitled with the domain name ownership right under the terms listed in para 3.1. hereinunder. The domain name ownership service is delivered by Domain Owners within 11.11.2010 - 11.11.2011. 3.3.2. This Schedule applies to Domain Owners' rights and duties, as well as RF non-residents entitled with Domain Owner's status in compliance with the provisions of this Schedule. 3.3.3. The Domain Owner shall: ā) not use the domain name for the activities prohibited by RF legislation, including distribution and advertisement of pornographic materials, calls for violence, carrying out of extremist activities, overthrow of power, etc., as well activities adverse to the public interests, principles of humanity and morality, defamatory to human dignity or religious convictions, etc. Otherwise, the Contractor is entitled to make an individual judgment regarding the Owner's activities with respect to law violation, including the cases when definition of such activities is not formalized in legislation. Definition of pornographic materials is published on our web-site at the following address: http://www.nic.ru/dns/service/hosting/moral_standards.html 3.3.4. The Domain Owner shall be solely liable for the domain name selection and usage. 3.3.5. Should the Domain Owner fail to fulfill the terms listed in para 3.2.1, 3.2.2., 3.3.3., 3.4.3 of this Schedule the Contractor will be entitled to: ā) suspend domain delegation until remedy of the shortage; In this case Domain Owners will be notified about the above restrictions by email addresses specified in the agreement. Domain registration and ownership periods remain unchanged. 3.3.6. The Contractor is entitled to suspend domain name delegation based on: ā) a judicial action; Delegation suspension will remain in effect until it is revoked by the court or the authority that made a delegation suspension judgment. 3.3.7. The Contractor is entitled to cancel the ownership rights to the domain name in cases, in Contractor's opinion, which caused or may cause violations of the rights of exclusive owners of trademarks/service marks and exclusive owners of trade names. 3.3.8. The Contractor cancels the domain ownership rights upon Domain Owner written request issued in the form set by the Contractor as per the requirements outlined on the Contractor's web server. 3.4. Special Provisions 3.4.1. All data provided by a Customer at the signing of the Agreement and registration on the Contractor's database must be factual. If a Customer submits false information the registration may be canceled. 3.4.2. If there is any doubt about the authenticity of data provided by a Customer for the registration of a domain, the Contractor may demand confirmation of the data and/or request additional information during the entire term of the registration. Such requests are sent via e-mail to the Customer's contact address specified in the Agreement. 3.4.3. If the previously provided information is not confirmed and/or additional information is not provided within the term specified by the Contractor in the respective request, the Contractor may: a) reject Customer's application for new domain name registration; The said restrictions could be canceled within 3 (three) working days after receiving the required information. If the required information is not provided within 60 (sixty) calendar days from the moment of suspending the delegation the Contractor is entitled to cancel the registration of the Customer's domain names. 3.4.4. To transfer a domain name to another legal entity or individual another Registrar, as well as to cancel a domain name registration upon the Domain Registrant request the Customer must provide the Contractor with documents which are published on the http://www.nic.ru web-server appropriate sections. All Customer identifying data specified in the provided documents must be identical to that specified by the Customer while registering in the Contractor's database. 3.4.5. Cancellation of Domain Name Registration before Registration Term Expiry 3.4.5.1. The registration of a domain name is terminated before the expiry of the registration term in the following cases: a) by reason of the Registrant's written request with the exception of cases described in 3.4.5.2 section of this Schedule; - admitting a fact that the administration of the domain by its Registrant violates the rights of a complaint and/or admitting a fact that the ownership of the domain by its Owner violates the rights of a compliant; In such cases, the person whose rights the court has found infringed is given priority in registration of the cancelled domain name. To realize its priority the person shall send a written request to the Contractor's address no later than 60 (sixty) calendar days after the court decision becomes effective. d) Subject to the section 3.1.2.2. 3.4.5.2. A domain name registration is not cancelled before its expiry term upon the Registrant's written request within 60 (sixty) calendar days after being transferred from another legal person or individual or after being transferred to the Contractor from another Registrar. 3.4.5.3. Domain name registration may be cancelled in virtue of the Terms and Conditions. 4. Domain Registration and Domain Ownership Orders Processing 4.1. Domain Registration Order Processing 4.1.1. Domain ownership orders are placed by the Contractor through the Contractor's web interface. Order Forms are given on the Contractor's web-server. 4.1.2. An Order for a new service can be cancelled by the Customer on the Contractor's web server in the "Manage your account" panel ("Processing queue, order") before the processing of the Order starts. 4.1.3. If there are multiple Orders for the same service from different Customers, such Orders are processed on a first-come, first-served basis. 4.1.4. The Contractor's decision to register a domain name or to refuse the registration will be based on a reason provided for in this Schedule and the Terms and Conditions. 4.1.5. If there is any doubt, for a reason specified in this Schedule, whether the registration of a domain is possible, the Contractor may suspend the registration of the domain name for a period of 15 (fifteen) days. Then, the Contractor must register the domain or issue a reasoned refusal of the registration. 4.1.6. If there is a reason for the refusal of registration the Contractor will inform the Customer about the impossibility of the domain name being registered and the reason for this refusal. The Contractor, whenever possible, may choose not to refuse domain registration, but to register it in the Contractor's name with further domain transfer to the Customer since the latter meets the requirements of this Schedule and the Terms and Conditions. 4.1.7. A decision about registration, refusal of registration, or registration suspension is sent to the Customer within 2 (two) working days from the moment the processing of the Order begins. 4.2. Domain Name Ownership Order Processing 4.2.1. Domain ownership orders are placed by the Customer through the Contractor's web interface. Order forms are available on the Contractor's web-server. 4.2.2. Domain ownership order may be canceled by the Customer on the Contractor's web-server in the "Manage your account" panel ("Orders" - "Processing queue, order removal") by the launch of order implementation. 4.2.3. If there are multiple Orders from different Customers for registration and/or ownership of the same domain name, such Orders are processed on a first-come, first-serve basis. 4.2.4. The Contractor's decision on possibility of owning a domain name which has been applied for or on denial of the ownership rights will be based on a reason provided for in this Schedule and the Terms and Conditions. 4.2.5. If there is any doubt, for a reason specified in this Schedule, whether the ownership of a domain is possible, the Contractor may suspend the ownership of the domain name for a period of 15 (fifteen) days. After that the Contractor must transfer the domain name into ownership or issue a reasoned denial of the ownership. 4.2.6. If there is a reason for the denial of ownership right for a domain name which has been applied for, the Contractor will inform the Customer about the impossibility of ownership of the domain name applied for and the reason for this refusal. 4.2.7. A decision about domain name ownership, denial of the ownership right or suspension in the Order processing shall be sent to the Customer within 2 (two) working days from the moment the processing of the Order begins. 4.3. An order for domain registration and ownership is processed if the funds in the Personal account of the Agreement are sufficient to cover all services of the Order. Any Order that cannot be processed within 3 (three) months from the moment it is received by the Contractor will be cancelled. 4.4. Different Orders for new services from the Customer are processed on a first-come, first-served basis. The sequence in which the Orders are processed can be changed on the Contractor's web server in the "Manage your account" panel ("Orders" - "Processing queue, order removal"). 4.5. During the period of funds reservation in the Personal account of the Agreement for any service renewal, an Order for this renewal has priority in processing over any Orders for new services placed by the same Customer. 4.6. The Contractor examines Orders for the compliance with the conditions set forth in this Schedule. During the period of examination of an Order the Contractor may request the Customer to provide additional information required for the examination. The Customer shall provide all information necessary for the service to be provided within the time period specified by the Contractor. 5. Domain Registration Renewal 5.1. A domain name registration renewal ensures storage of the domain-related information on the Registry for the period of one year. 5.2. The fact that a Customer has not cancelled a renewal of the registration of a domain confirms the Customer's consent renewal and debiting of the Agreement's Personal account for the renewal. The Personal account of a Customer's Agreement is debited according to Section 6 hereinbelow. 5.3. Renewal Procedure 5.3.1. An Order for domain registration renewal is placed by the Customer automatically two months prior to the end of the registration term. At the same time, the Contractor gives the Customer notice of the necessity to renew the registration at the contact e-mail addresses specified in the Customer's Agreement. 5.3.2. The registration of a domain will be renewed by the Contractor if the funds in the Personal account of the Customer's Agreement are sufficient to cover the service of renewal and if the Customer has not cancelled the renewal. The procedure of funds allocation and the terms of their withdrawal from the Customer's Personal Account for the domain name registration renewal are given in para 6 hereinbelow. 5.4. A Customer may cancel the domain registration renewal on the Contractor's web server in the "Manage your account" panel ("Services" - "Renew services") before the service of renewal is provided. After that the Customer will still be able to consent to the renewal at any time within thirty (30) calendar days after expiration. 5.5. If domain name registration has not been renewed by the Customer before its expiry term, the domain delegation with the list of DNS servers specified by the Customer will be suspended by the Contractor upon registration expiry date. In this case the start and end moments of delegation cancellation are set by the Contractor under the procedure given on its web-server. Since the moment of domain delegation suspension with the list of DNS servers indicated by the Customer, all http-requests to the Customer's domain may be redirected to the Contractor's service page in order to inform about service suspension. If the domain name renewal is paid within thirty (30) calendar days after expiration and the Customer does not decline renewal order, the domain name registration term is renewed for 1 (one) year from expiration date and the domain is reactivated within 2 (two) business days after the payment received. 5.6. The Contractor terminates the registration of a domain if it is not renewed by the Customer within 30 (thirty) calendar days from the date the registration term of the domain ends. 5.7. A domain name registration is not renewed by the Contractor subject to the section 3.4.3 hereinabove and in virtue of the Terms and Conditions. 6.1. The cost of services is specified in the Service Agreement. 6.2. The Contractor keeps a record of Customer's payments and the services provided to the Customer, according to the actual prices of these services, as the Personal account of the Customer's Agreement. Any payment made by a Customer is added to the Personal account after the funds has been credited to the Contractor's bank account and the Contractor has received from the bank a document identifying the payment. A Customer can access the information on the Personal account of their Agreement on the Contractor's web server in the "Manage your account" panel ("Payment" - "Account balance"). 6.3. Invoicing 6.3.1. The Contractor will invoice a Customer upon receiving an appropriate request from the Customer. The request for an invoice is made by the Customer at the Contractor's web server in the "Manage your account" panel ("Payment" - "Recharge your account"). On condition that the Customer has signed an Agreement with the Contractor, the original of the invoice will be sent to the Customer by post: - within 3 (three) working days after the Contractor receives the Customer's request for the invoice - if the Customer is a legal entity; A copy of the invoice can be printed by the Customer on the Contractor's web server in the "Manage your account" panel ("Payment" - "Bills"). 6.3.2. A Customer shall put the number of their Contract with the Contractor in the "Payment Subject" section of any payment document prepared by the Customer. 6.4. Customer's Money Reservation 6.4.1. The Contractor provides a Customer with a service after reserving sufficient money in the Personal account of the Customer's Contract. Money that is reserved for a service cannot be used to pay for another service. 6.4.2. If money is allocated to pay for service renewal, the Customer can release the funds by cancelling the renewal. Money may be released before the renewal service is provided to the Customer. A renewal of a service can be cancelled at the Contractor's web server in the "Manage your account" panel ("Services" - "Renew services"). 6.4.3. The funds for two or more new services of domain registration ordered by the same Customer are allocated in the sequence in which the Orders for these services are placed. The sequence in which Orders for new services are processed can be changed by the Customer at the Contractor's web server in the "Manage your account" panel ("Orders" - "Processing queue, order removal"). If a Customer changes the sequence in which the Orders for new services are processed, the funds for the new services will be blocked in this new sequence. 6.4.4. The funds for a new service may only be allocated after funds reservation for renewing all the Customer's services whose renewal requires such reservation immediately and has not been cancelled by the Customer (funds allocation for renewing any existing service is of higher priority than funds reservation for any new service). The period of funds reservation for a service, as well as the reservation rules, are specified in the Schedule governing the service. 6.4.5. The funds for renewing two or more services of domain registration ordered by the same Customer are allocated in the sequence in order expiration date (the funds for a service whose term expires earlier are allocated on a first-priority basis), unless if otherwise specified by the Customer using e-payment systems. In this case the service renewal procedure will be established by the Customer as scheduled by the e-payment systems. 6.5. The funds for renewing a service of domain registration are allocated automatically by the Contractor on the Personal account not earlier than 8 (eight) calendar days before the term of the service ends, if the Customer has not cancelled the renewal. The funds for renewing a service of domain registration are automatically withdrawn by the Contractor from the Personal account of the Customer's Agreement not earlier than 1 (one) calendar day before the term of the service ends, if the Customer has not cancelled the renewal. 6.6. Funds allocation and withdrawal from his/her personal account for domain name registration renewal can be executed by the Contractor before the terms specified in the paragraph 6.5 of this Schedule, but not earlier than 2 (two) months before the registration expires. In such case funds allocation and withdrawal is made within 24 hours since the Customer's consent to pay in advance for domain name registration renewal is received by the Contractor. The Customer can confirm his/her agreement for premature renewal payment on the Contractor's web-server in the "Manage your account" panel ("Services" - "Services renewal"). 6.7. Upon termination of an Agreement, or if a Customer provides reasons why the Customer cannot use the Contractor's services, the remainder of the Customer's funds is returned to the Customer by bank transfer to the Customer's account at any RF bank. The Contractor will take all-out actions for the refund within 10 (ten) working days from the date the Contractor receives the Customer's written request with full information on the payee's bank account. 6.8. There will be no fee refund for any unexpired period of a cancelled domain name registration. 6.9. Customer's obligations for services payment will be deemed unexecuted, if he (she) made a refund upon the request of the payment system by which the Customer paid for the service. In this case the Contractor is entitled to suspend the service for the Customer since the moment of refund, and use the domain name at its own discretion. 7.1. Updating DNS servers Any updates may be introduced on the Contractor's web server in the following sequence: - log into the "Manage your account" panel, 7.2. Updating Registrant's Data in the Registry 7.2.1. The Registrant's data in the Registry are updated by modifying the data in the Registrant's Agreement with the Contractor. The Customer's identification data in the Registry will be automatically updated within 2 hours since modification of the Registrant's data in the Agreement with the Contractor. 7.2.2. During the domain ownership period, Registrant's data available in the Registry is not subject to modifications. 7.3. Owner's Data Change in the Registrar's Registry The Domain Owner's data in the Registrar's Registry are updated by modifying the data in the Domain Owner's Agreement with the Contractor. The Domain Owner's identification data in the Registrar's Registry will be automatically updated within 2 (two) hours since corresponding modifications have been made in the Agreement with the Contractor. 7.4. Updating a Customer's Data in the Agreement The Customer's contact and identification data (hereinafter referred to as Customer's data) in the Agreement with the Contractor may only be modified after the Order for registration of the domain has been successfully processed. The Customer shall thereby ensure the authenticity of any data provided as part of the Agreement. 7.4.1. Updating Customer's Contact Data The Customer's contact data are: telephone number, fax number, e-mail addresses, postal address. Any updates are initiated on the Contractor's web server by: - log into the "Manage your account" panel, The Customer's contact data updates will take effect within 1 (one) hour since their introduction 7.4.2. Updating Customer's Identification Data The Customer's identification data are:
Identification data are updated through an official letter from the Customer to the Contractor. The letter form is available on the Contractor's web server. Identification data are updated by an official letter from theCustomer to the Contractor upon identification of the Customer by the Contractor and on availability of appropriate documents acknowledging the update. The letter form is available on the Contractor's web-server. The Contractor, upon receipt of such a letter from the Customer, shall update the Customer's identification data in the Agreement within 2 (two) working days and notify the Customer thereof. 7.5. Customer's Data Update to Display in Search Engines 7.5.1. Customer's Identification Data Update 7.5.1.1. If a Registrant is an individual, his/her identification data are hidden in search engines. If such, field "person" displays "Private Person" inscription. 7.5.1.2. If a Domain Owner is an individual, his identification data will be concealed from public in search engines. Field "owner" will display "Private Person". 7.5.2. Update of Customer's Contact Data The Registrant may specify contact data other than those specified the contract with the Contractor (telephone number, fax number, e-mail address) to make them available to public. For any updates to the Contractor's web server: - log into the "Manage your account" panel; The data in the Registry will be automatically updated within 2 (two) hours upon making appropriate modifications in the contact data. 8.1. A domain name is transferred to another individual or legal entity on the basis of an notification from the Registrant to the Contractor. Sample notifications (letters) and requisite documents for domain transfer are available on the Contractor's web server in the "Services" section. 8.2. If the Contractor receives a notification (letter) from the Registrant requesting a transfer of the domain to another individual or legal entity, as well as a confirmation from the individual or legal entity to become the Registrant of this domain, in the form set by the Contractor, the Contractor will transfer the domain within 2 (two) working days and give the previous and new Registrants an appropriate notice. At the Contractor's discretion this term could be extended till 30 calendar days. 8.3. Transfer of a domain name to another individual or legal entity does not affect the term of the registration. 8.4. A confirmation to become the Registrant from the person issued in the form set by the Contractor and received by the Contractor from this person shall be deemed as a consent to fulfill the terms and provisions of this Schedule. 8.5. The Contractor is entitled to deem domain name transfer null and void, on availability of appropriate substantiations. 8.6. A domain name transfer to another Registrar is not provided by the Contractor: a) subject to the section 3.4.3 hereof; 9.1. Domain name transfer from another Registrar to the Contractor 9.1.1. The responsibility to enter information about a domain name and its Registrant on the Registry can be transferred to the Contractor from another Registrar through an official letter of the Registrant to the Contractor deemed as a Registrant's consent to the provisions of this Schedule. The letter form is given on the Contractor's web server in the "Services" section. A transfer can also be made by a notification in the form set by the Contractor. 9.1.2. If the Contractor receives from the Registrant an official letter or notification in the form set by the Contractor notifying the Contractor that the responsibility to enter information about the domain name and its Registrant on the Registry is being transferred from another Registrar to the Contractor, the Contractor will take all-out actions for the transfer within 2 (two) working days and give the Registrant an appropriate notice at the contact e-mail addresses specified in the Agreement. 9.2. Domain name transfer from the Contractor to another Registrar 9.2.1. Domain transfer from the Contractor to another Registrar is made via Registrant's written request. Registrant's written request is a submittal to the Contractor of a form issued as per the requirements outlined on the Contractor's web server, or button click in the "Manager your account" panel of the Contractor's web server to acknowledge the Registrant's consent. 9.2.2. If the Contractor receives Registrant's written request about domain support from the Contractor to another Registrar, the Contractor, upon Registrant's identification procedure, will take all-out actions for the transfer within 2 (two) working days and give the Registrant an appropriate notice at the contact e-mail addresses specified in the Agreement. At the Contractor's discretion this term could be extended till 30 calendar days. 9.3. A domain transfer is considered completed after the information on a domain name Registrar in the Registry is changed. A domain transfer to another Registrar has no impact on term of registration. 9.4. Domain maintenance transfer to the Registrar will not be effected by the Contractor in the following cases: ā) on occurrence of the events listed in para 3.4.3 hereinabove and on the grounds established by the Terms and Conditions; 10. Contractor-to-Partner and Partner-to-Contractor Transfer 10.1. A Customer may receive the Contractor's services from the Partner. 10.2. A Customer can transfer the responsibilities to provide a Customer with the Contractor's services of domain name registration and renewal: - from the Contractor to the Partner by submitting an official document or by submitting request using the Contractor's web-server, "Manage your account" panel ("Contract"). Such an official letter or a request from the Registrant will be deemed as a consent to enter into new Registration Agreement with the Contractor and to the full terms and conditions of this Schedule. 10.3. If the Contractor receives such an official letter from a Customer, the Contractor will transfer the responsibilities specified in paragraph 10.2 within 2 (two) working days. If the Contractor receives such a request from a Customer, the Contractor will transfer the responsibilities specified in paragraph 10.2 within one hour from the moment of receipt request. The Contractor notifies the Customer and the Partner about changes to e-mail addresses specified in the Agreement. 10.4. From the moment the responsibilities specified in paragraph 10.2 are transferred from the Contractor to the Partner, the contractual relations between the Contractor and the Customer are temporarily ceased. From the moment the responsibilities specified in paragraph 10.2 are transferred from a Partner to the Contractor in accordance with the policy set by the Contractor, the contractual relations between the Contractor and the Customer are resumed. |
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